The website is operated by SPRL/SA Fromagerie Biologique de Vielsalm(hereafter called the “Company”), with head office at Rue du vivier, Rencheux 63 - 6690 Vielsalm – Belgium and registered respectively with the CBE under number BE0451.413.155. By accessing and using the website you accept these conditions of use (hereafter called the “Conditions of Use”) with no reservations and agree to abide by them.

Article 2: PURPOSE

The purpose of these “General Conditions of Use” is to set the legal framework for the provision of the services of the site Loicq, , hereafter called the “Website”, and their use by the “User”.

The General Conditions of Use shall be accepted by any User wishing to access the Website. Access of the Website by the User signifies the User’s acceptance of these General Conditions of Use.

  • In the event of non-acceptance of the General Conditions of Use stipulated in this contract, the User shall renounce access to the services offered by the Website.
  • The Company reserves the right to amend the content of these General Conditions of Use unilaterally and at any time.
  • If any of the provisions of these Conditions of Use is inapplicable or contrary to a mandatory legal provision, such inapplicability will have no effect on the validity or applicability of the other provisions.
  • These Conditions of Use are specific conditions that relate solely to the use of the Website and shall be supplemented by the General Conditions as well as the Company’s Privacy Charter which remains fully applicable to the legal relationship between the Company and Users of the Website.


The purpose of this clause is to define the contract's various essential terms:

  • User: this term designates any person who uses the site or any of the services offered by the Website.
  • User content: these are the data transmitted by the User within the Website.
  • Member: the User becomes a member when he is identified on the Website.
  • Username and password: this is the set of information necessary to identify a User on the Website. The username and password allows the User to have access to services reserved for Website members. The password is confidential.

Article 4: Access

The site allows the User to have free access to the following services:

  • To the presentation of the Company’s products and/or services;
  • Create a user account;
  • Create an E-shop account
  • Contact the Company via the contact form;
  • Manage his account;

The Website is freely accessible to any User with internet access. All charges incurred by the User to access the service (computer equipment, software, internet connection, etc.) are at his own expense

The Company makes every effort to ensure, as far as possible, access to the Website.

This access may nonetheless be interrupted, particularly in case of maintenance and updating, in the event of outage or for other technical reasons.

The Company therefore disclaims any responsibility in the event of outages, interruptions or errors present on the Website as well as for the consequences that could result for the User or third parties.


The Website, including text, structure, layout, graphical components, presentation, logos, software and all other elements contained in the Website, are protected by the intellectual property rights of the Company and its potential suppliers or partners. These intellectual property rights concern, among others and without limitation: copyrights, related person rights, databank rights and trademark rights.

Names of other products or companies mentioned on the Website may be trademarks of their respective owners. Without prior written permission from the rights holder or the Company, the User is prohibited to modify, copy, distribute, communicate, translate, disseminate, reproduce, publish, license, assign or sell the information, software, products or services obtained on these sites. Creating derivative works from the aforementioned elements is also prohibited.


The sources of information, products and services presented on the Website are deemed to be reliable. However, the Company makes no warranties whatsoever concerning the accuracy or updating of the information offered on the Website. The information provided on the Website is purely informative. Thus, the User assumes sole responsibility for the use of the information and content of this Website.

The User ensures that his password is kept secret. Any disclosure of the password in any form is prohibited.

The User assumes the risks associated with the use of his username and password. The Company declines all responsibility in this regard.

Any use of the service by the User resulting directly or indirectly in damages shall be compensated for the benefit of the Company.

An optimum guarantee of security and confidentiality of transmitted data is not ensured by the Website / the Company. However, the Company undertakes to implement reasonable means to ensure the best possible security and confidentiality of data.

The site is not responsible in case of force majeure or an unforeseeable and insurmountable fact of a third party. In particular, the Company cannot be held responsible for non-execution of contracts concluded through access to its Website, or an unavailability of a product or services or cases of force majeure.

The User therefore agrees not to claim any compensation as a result of interruption, suspension or modification of these Conditions of Use.

Article 7: Hyperlinks                                                            

Websites to which Users of the Website may be sent through hyperlinks remain the sole responsibility of the owners of these sites.

The Company disclaims all responsibility for the material and data of any kind whatsoever, contained in or disseminated on these websites and concerning the processing of personal data performed therein. Indeed, the Company is only responsible for the processing of personal data carried out on its own Website, as mentioned in the Privacy Charter.


The information requested on registration with the Website are required and mandatory for certain services offered to the User. In particular, the email address may be used by the Website for ordering products/services and order tracking.

The Website provides the User with collection and processing of personal data in respect of privacy in accordance (i) with the European Regulation (EU) 2016/679 of April 27, 2016 (General Data Protection Regulation in force on May 25, 2018 - the “GDPR”) in force on May 25, 2018, and partially repealing the Belgian law of December 8, 1992, on protection of privacy with regard to processing of personal data previously in force and (ii) to (future) Belgian legislation implementing the aforementioned Regulation.

For all matters related to processing of the User’s personal data, the User is referred to the Privacy Charter.

Article 9: Applicable law and jurisdiction

These Conditions of Use are entirely and exclusively subject to Belgian law.

 For all disputes relating to the execution or interpretation of these Conditions of Use, only the courts of the company’s head office will have jurisdiction.